Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of By Maria’s, reachable at info@bymarias.com.

1. Applicability

By placing an order on our website, you agree to these Terms and Conditions. You are responsible for reviewing them before completing your purchase.

2. Product Information

We make every effort to describe our products accurately and provide up to date information. However, occasional errors, inaccuracies or typographical mistakes may occur.
By Maria’s reserves the right to correct, update or modify product information at any time without prior notice.

3. Orders and Payments

Orders are processed only after full payment has been received.
Available payment methods may vary depending on the customer’s location. It is the customer’s responsibility to verify which payment methods are supported in their country.

4. Processing and Delivery

  • Processing time: 1 to 3 business days

  • Shipping time: 3 to 7 business days, depending on the destination

  • All orders are shipped directly from our supplier

Shipping times may vary due to customs processing, logistics or external factors beyond our control.

5. Returns and Cancellations

Please refer to our separate Return Policy page for full details regarding returns, cancellations and refund terms.

6. Liability

By Maria’s is not liable for lost or damaged packages if the tracking information confirms that the order was delivered to the address provided by the customer.
Customers are responsible for providing a correct and complete shipping address. Always double check your information at checkout.

7. Intellectual Property

All website content, including text, images, graphics and logos, is the exclusive property of By Maria’s and may not be copied, reproduced or used without prior written permission.

8. Complaints Procedure

Complaints can be submitted in writing via info@bymarias.com.
We aim to respond within five business days and will handle every complaint with care and attention.

9. Governing Law

These Terms and Conditions are governed by the laws of the Netherlands.
Any disputes arising from these conditions will be handled under Dutch jurisdiction.