Privacy Policy

This Privacy Policy applies to all services provided by By Maria’s and reachable at info@bymarias.com. We respect the privacy of all our customers and ensure that any personal information you provide to us is handled carefully, securely and confidentially.

Information We Collect

We collect personal data that you voluntarily provide when placing an order or creating an account. This may include:

  • Full name

  • Address details

  • Email address

  • Phone number

  • Payment information

  • IP address and device information

  • Behaviour and activity on our website

We only collect the information necessary to deliver our services properly.

Purpose of Data Processing

By Maria’s uses your personal data for the following purposes:

  • Processing, preparing and shipping your orders

  • Providing customer service and support

  • Sending updates, confirmations and relevant store information

  • Improving our services, website functionality and overall user experience

  • Detecting misuse or fraud to keep our platform safe

All data is processed with legitimate interest and within legal guidelines.

Sharing Information with Third Parties

Your personal information is only shared with third parties when necessary for our operations, such as:

  • Secure payment processors

  • Shipping and fulfilment partners

  • IT and analytics services that help improve website performance

  • Legal authorities when required by law

We never sell or trade your information with unrelated third parties.

Retention Period

We do not store your data longer than necessary. The retention period depends on:

  • Legal obligations

  • Order and transaction history

  • Customer service requirements

Once data is no longer needed, it is securely removed or anonymised.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve website functionality

  • Analyse browsing behaviour

  • Support marketing and personalised recommendations

You can modify or disable cookies at any time through your browser settings.

Your Rights

You have the right to:

  • Request access to your personal data

  • Correct or update your data

  • Request deletion of your information

  • Object to data processing

  • Request data portability

To exercise any of these rights, contact us at info@bymarias.com.

Contact Information

For questions or requests regarding this Privacy Policy, please reach us at:

Business name: By Maria’s
Email: info@bymarias.com